Turtl Status

All Systems Operational

Editor Operational

Viewer Operational

Assets generation Operational

Analytics reports Operational

Personalization Operational

Fastly London (LON) Operational

Filestack API Operational

Support web chat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

Personalization module access

Resolved - This incident has been resolved.
Jul 3, 22:55 BST

Identified - The issue has been identified, and a fix is being implemented.
Jul 3, 20:00 BST

Investigating - We're currently investigating an issue that's preventing some users from accessing the Personalization module.
Our team is working to identify the cause and will provide an update as soon as more information is available. Thank you for your patience!
Jul 3, 18:17 BST

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.